SAME DAY DELIVERY WITHIN 40KM RADIUS
We're still open, but to help make social distancing easier for you, we are offering same day delivery if you are within a 40km radius of our Galway City store. We want you to have access to many outdoor essentials for as long as possible, so you can temporarily escape the madness and get yourself into the wild
Order before 4pm and we’ll get our skates on and get your products to you. Also, our free shipping threshold has been lowered to €50
If you can’t find what you’re looking for, give us a call and a member of staff will do their best to help you - 091 562 869
Remember, we’re in this together, and we’ll get through this together!
Shipping Information
All orders are shipped from Galway, Ireland.
Ireland & Northern Ireland: (1-5 business days)
- Standard Post: orders up to €99.99 - €9.50
- Orders over €100: FREE
- Click & Collect (Galway Store Only): FREE
Mainland UK: (3-7 business days)
Mainland Europe: (7-21 business days)
Returns
In-store Purchases:
Get a full refund within 7 days of purchase.
Get an exchange or Store Credit within 28 days of purchase.
No refunds on Sale items - Get an exchange or Store Credit within 28 days of purchase.
Online Purchases:
You are entitled to a cooling off period of 14 days, which begins on the day you receive the goods. During this period you are free to return the goods to us in the original condition that you received them (unused and in original packaging) and will receive a full refund. You will be required to cover the return postage costs.
Online purchases may only be returned to the Galway store.
If you wish to cancel your contract with us within the 14 day cooling off period email us at galway@callofthewild.ie and return the goods to us.
Restricted Items:
Out of concern for the safety of our customers (including you!), we are absolutely unable to refund or exchange any kind of personal protective equipment. Personal protective equipment includes, but is not limited to, snow and climbing gear such as slings, ropes, harnesses, carabiners, awnings, helmets, descenders, blockers, cleats, pulleys, belts, ice screws, traditional cimbing protection, camming devices and quickdraws.
